SRIKRUTHA INFOTECH INDIA PRIVATE LIMITED - Custom Software & Cloud Solutions

Privacy Policy

Introduction

SRIKRUTHA INFOTECH INDIA PRIVATE LIMITED ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal data collected through our services and our online platform. We operate in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We may collect and process various types of personal data, including:

Information you provide directly: This includes data you submit when you register for an account, subscribe to our services, fill out forms, or communicate with us. This may include your name, contact details (e.g., email address, phone number), company name, job title, and other information related to our services.
Information from your use of our service: We collect information about how you interact with our online platform, such as IP address, browser type, operating system, pages viewed, access times, and referring website addresses. This helps us understand user behavior and improve our service.
Information from third parties: In some cases, we may receive information about you from third-party sources, such as business partners or publicly available information, if it is relevant to the services we provide.

How We Use Your Information

We use the collected information for various purposes, including:

To provide, operate, and maintain our services and our online platform.
To process your transactions and manage your accounts.
To improve and personalize your experience on our online platform.
To communicate with you, respond to your inquiries, and provide customer support.
To send you technical notices, updates, security alerts, and administrative messages.
To detect, prevent, and address technical issues, fraud, or other illegal activities.
To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing Personal Data

We will only process your personal data where we have a lawful basis to do so. Our legal bases for processing include:

Performance of a contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Consent: Where you have given your explicit consent for us to process your personal data for one or more specific purposes. You have the right to withdraw your consent at any time.
Legitimate interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers: Third-party vendors and service providers who perform services on our behalf (e.g., hosting, analytics, customer support). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Business partners: With trusted business partners for purposes such as joint marketing efforts or product development, with your consent where required.
Legal requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.

Data Retention

We retain personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable laws or regulations. When your personal data is no longer needed, we securely delete or anonymize it.

Your Data Protection Rights

Subject to applicable law, you may have the following rights regarding your personal data:

Right to access: The right to request access to your personal data and information about how we process it.
Right to rectification: The right to request correction of inaccurate or incomplete personal data.
Right to erasure ("right to be forgotten"): The right to request deletion of your personal data under certain circumstances.
Right to restrict processing: The right to request the restriction of processing of your personal data under certain conditions.
Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: The right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
Right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
Right to complain: The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SRIKRUTHA INFOTECH INDIA PRIVATE LIMITED

Synergy Building, 4th Floor,

Survey No. 25 & 26,

Hitech City, Kondapur Main Road,

Hyderabad, Telangana 500084,

India